TEAM SAIKO LLC VALUES YOUR BUSINESS, PLEASE KEEP IN MIND NO RC MANUFACTURER OR COMPANY WARRANTIES ANYTHING WHEN IT COMES TO RC DRAG RACING.
RC DRAG RACING IS EXTREME! CAUTION AND SAFETY IS PRIMARY!
IF HAVE A QUESTION WE ARE HERE TO HELP, PLEASE CHOOSE THE RIGHT PLACE TO REACH OUT TO BASED ON WHAT TYPE OF QUESTION YOU HAVE.
GENERAL QUESTIONS: TEAMSAIKOLLC@GMAIL.COM (J.R.) WILL HELP YOU, PLEASE ALLOW TIME IN REPLIES
ORDERS/SHIPPING AND TRACKING: WHEN YOUR ORDER HAS SHIPPED AN EMAIL IS SENT FROM THE USPS TO THE EMAIL PROVIDED IN ORDER. THIS EMAIL CONTAINS YOUR TRACKING NUMBER. ALWAYS CHECK SPAM IN YOUR EMAIL ACCOUNT FIRST, BEFORE REACHING OUT.
INFO@TEAMSAIKO.COM
PRO-MOD 2S: FASTTALON@MSN.COM (Charles)
3S RAIL / 3S FUNNY CAR: TEAMSAIKOLLC@GMAIL,COM
BROKEN MOTOR?/ NEED REPAIR?/ NOT SURE: PLEASE KNOW TEAM SAIKO DOES NOT WARRANTY ANY BREAKAGE. IF YOUR MOTOR IS NOT WORKING ON ARRIVAL PLEASE STOP AND EMAIL INFO@TEAMSAIKO.COM LET US KNOW ASAP NOT AFTER ITS BEEN RUN FOR A WHILE!
GENERAL REPAIRS : PLEASE NOTE THAT THERE IS A MOTOR REPAIR TAB /BUTTON ON THE HOMEPAGE YOU WILL NEED TO USE. SELECT IT AND CHECKOUT. AFTER WE RECEIVE YOUR MOTOR , WE WILL DISASSEMBLE ,CLEAN, AND CALL OR EMAIL YOU ABOUT THE REPAIR OPTIONS AND COSTS. IF YOU DECIDE NOT HAVE ANY REPAIRS IT WILL BE SHIPPED BACK NO CHARGE.
TOTALED MOTORS WILL RECEIVE A DISCOUNT ON A BRAND NEW MOTOR!
NOT SURE EMAIL US FIRST AT INFO@TEAMSAIKO.COM.
BACK-ORDERS: BACKORDERS CAN TAKE UP TO 6 WEEKS, ALWAYS WORTH THE WAIT YOU BETTER BELIEVE IT, PLEASE FEEL FREE TO CHECK THE STATUS OF BACK ORDER AT saikostraightjacket@gmail.com (Steve)
THANK YOU FOR YOUR BUSINESS!
